Civil penalties
For serious or repeated breaches, councils can issue civil penalties without going to court.
Renting your property?
Ready for your valuation?It Takes 48 Seconds.
- Find out what your property should rent for, based on rents we're achieving
- A Renters' Rights Act compliance check, with a written plan you can act on
- Advice from an Ethical Agent Network member, where membership is earned, not bought
Step 1 of 5
Start My Valuation
It takes less than 48 seconds...
Find Your Address
House or Flat?
Bedrooms
Bathrooms
Step 2 of 5
How Can We Help?
Not sure is a perfectly good answer.
How Would You Like Us to Help?
Is Anyone Living There Now?
Step 3 of 5
Where’s the Rental Property?
The property you’d like to let — not your home address.
Step 4 of 5
A Little About You
So we know who to send your rental valuation to.
Step 5 of 5
How Would You Like Your Valuation?
Both are free and without obligation.
We will contact you about your valuation by phone, email or text.
✓
Thanks,
Membership Earned, Not Bought.
- 500+ Properties Under Our Management
- 5.0 Google Rating From 500+ Reviews
- Free Rent Guarantee For Your First Year
Are Your Renter's Rights Ready?
One small mistake will cost you.
A £7,000 fine, a delayed possession or loss of rent
- The RRA 2025 changed how tenancies start, how they end, and how rents can be raised
- Penalties for getting it wrong went up with it
- Applies to your tenancy today, not at some point in the future
Rent repayments
Tenants can now pursue rent repayment orders covering up to 24 months.
Right to Rent
Breaches can cost up to £20,000 for every occupier, on top of any other penalty.
Deposit mistakes
A mishandled deposit can trigger compensation of up to three times its value.
Abolished
No-fault evictions have gone. Most possession routes now require longer notice.
Still your problem
Selective and HMO licensing rules sit on top of all of the above, and vary by borough.
How it works
Three steps, and you can stop after any of them.
Nothing is committed until you say so
We review where you stand
- ✓A short call or visit
- ✓We go through the tenancy, paperwork and property
- ✓Straight answer on what's compliant and what isn't
You get a written plan
- ✓In plain English
- ✓What needs attention now, what can wait, what's optional
- ✓Yours to keep and use with any agent, or on your own
We'll handle it,
or you do
- ✓We take on the compliance, paperwork and letting
- ✓Or you run it yourself using the plan as your guide
- ✓No tie-in either way
If you move to us
Rent guarantee cover.included by us.
- Section 21 has gone, and possession now takes longer
- Rent guarantee is the cover that matters most under the new rules
- We pay for it for the first twelve months on every new managed tenancy
£240–£500
What that cover typically costs a landlord, depending on the rent.
Cover is subject to the insurer's terms and to tenants passing referencing. Applies to new managed tenancies. We will confirm the exact policy and what it covers before you commit to anything.
Who you will actually deal with
We're a team, not a ticketing system.We'll know you by name.
- Lettings, compliance, maintenance and accounts in the same two offices
- One named contact who knows your property
- If they're out, whoever picks up can still tell you where you stand
Josh Fox Cooper
Lettings Director
- ✓Sets our compliance and risk standards
- ✓Your contact for portfolio decisions
Cos Papanastasiou
Operations Director
- ✓Builds the systems behind the service
- ✓Makes sure nothing slips through
Danny Alu
Lettings Manager
- ✓Prices, markets and lets the property
- ✓Picks the applicant worth referencing
Russell Dizon
Property Management
- ✓Repairs, contractors and inspections
- ✓Issues resolved before you hear about them
Sarah O’Brien
Office Manager
- ✓Runs both offices day to day
- ✓Owns and sets the standard
Lilian Newman-Gillheim
Tenancy Coordinator
- ✓Certificates, statements and renewals
- ✓Nothing lapses without you knowing
You get one named point of contact — but if they are out, the person who picks up can still tell you where your property stands.
A typical case
Four years with another agent.This is what our new client found.
What we inherited
Under-rented and out of date
- Rent unreviewed for three years, well under market
- Gas certificate expired, no record of the last inspection
- Deposit protected late, prejudicing any possession claim
- Tenancy still on paperwork written for the old rules
- Two months of arrears nobody had chased
What We Achieved
Compliant, current and paying
- Compliance review and written plan inside 24 hours
- Gas, Electrical, EPC and HMO status checked and renewed
- Deposit protection checked
- Written statement of terms issued as the Act requires
- Arrears chased formally, and a rent review served if the rent's below market
- First year of rent guarantee cover paid for by us
Composite example drawn from work we do routinely. We will talk you through a real, comparable instruction on the call.
Where we work
North and East London,We know your street.
- We live and work here
- We know which boroughs are enforcing hardest
- We know where selective licensing bites, and what's coming next
North London
Alexandra ParkMuswell HillCrouch EndWood GreenHaringeyFinchleyIslingtonCamden
N1N2N3N4N5N6N7N8N9N10N11N12N13N14N15N16N17N18N19N20N21N22
East London
Stoke NewingtonHackneyDalstonClaptonShoreditchWalthamstowLeyton
E1E2E3E4E5E6E7E8E9E10E11E12E13E14E15E16E17E18E20
Why book it now
The review is free.The mistakes are not.
The rules apply to your tenancy
- ✓This is not a change coming down the line, they apply today!
- ✓Paperwork written for the old laws are already out of date
Knowing costs you nothing
- ✓No fee, no card details, no obligation for you to do anything
- ✓You keep the written plan and can act on it yourself
Problems at the worst moment
- ✓Gaps appear when you need possession or the rent is late
- ✓Exactly when you have the least time to fix them
Common questions
Everything landlords ask usbefore they book.
If your question is not here, ask on the call. We will give you a straight answer either way.
Is the review really free?
Yes. Ten minutes, by phone or at the property, with no fee and no obligation to move your management to us. You get the written plan whatever you decide.
What is actually in the written plan?
Where your tenancy and paperwork stand under the current rules, what is missing, and what to do about it — ranked by urgency, in plain English. It comes back within 24 hours of the review.
Tell me about the rent guarantee cover.
On every new managed tenancy we cover the cost of your first twelve months of rent guarantee insurance, which typically runs between £240 and £500 depending on the rent. It is subject to the insurer's terms and to tenants passing referencing, and we will confirm exactly what the policy covers before you commit.
My property is already let. Can you still take it on?
Yes, and mid-tenancy is often when it matters most. We audit what is in place, correct what we can, and tell you honestly where something cannot be undone.
What changed under the Renters' Rights Act?
The main changes are the end of Section 21 no-fault evictions, longer notice periods and stricter grounds for possession, a new process for rent increases, and tenancies that run periodically rather than for a fixed term. The penalties for getting any of it wrong also increased.
How do I raise the rent now?
Through the statutory process, with the correct notice and the right evidence behind the figure. We review every managed tenancy on a cycle and tell you what the local comparables actually support — including when the answer is to leave it alone.
Do I need a licence?
It depends on the borough and the property. Selective and HMO licensing schemes vary considerably across North and East London, and we will tell you which apply to yours as part of the review.
What does full management actually cover?
Marketing and letting, referencing, the tenancy paperwork, deposit handling, certificates and compliance, repairs and contractors, inspections, rent collection, arrears, renewals and rent reviews. You hear from us when it matters rather than when it breaks.
What happens if my tenant stops paying?
We chase it from day one rather than at the end of the month, keep you informed, and if it escalates we handle the notices and the process properly — which matters far more now that Section 21 has gone. This is also where the rent guarantee cover earns its keep.
Can I switch agent in the middle of a tenancy?
Usually yes, subject to whatever notice your current agreement requires. We handle the handover — the keys, the deposit, the certificates and the introduction to your tenants.