Let-Only Fees
Of the first year’s rent. Usually includes marketing, viewings, negotiations, tenancy agreement and initial Right to Rent checks. Commonly excludes post-move-in management, inspections, arrears handling and maintenance coordination.
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The Basics
Understanding property management fees in London requires looking beyond headline percentages. What matters is not the advertised rate, but what is included, excluded, and contractually defined.
No management fee should ever be assumed to be “all-inclusive” unless this is explicitly stated in writing. A percentage only becomes meaningful once all add-ons are identified, exclusions are understood, and accountability is clearly defined.
Illustrative Ranges
Of the first year’s rent. Usually includes marketing, viewings, negotiations, tenancy agreement and initial Right to Rent checks. Commonly excludes post-move-in management, inspections, arrears handling and maintenance coordination.
Of monthly rent. Usually includes rent collection and monthly statements. Often excludes maintenance management, compliance scheduling and project oversight.
Of monthly rent. May include tenant liaison, inspections, rent collection and arrears management. Often excludes rent reviews, major works, legal action and court attendance.
A reasonable fee is not the cheapest option. It is the one that delivers clear value after all extras are accounted for.
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The Extras
Gas safety, EICR, PAT, smoke and CO alarms, EPC renewals and licensing applications are often charged separately.
Since 1 May 2026, tenancies run month to month, so there is nothing to renew. Check you are not still being charged renewal fees, and whether the yearly rent increase notice costs extra.
Confirm deposit registration, prescribed information service and end-of-tenancy release handling.
Section 8 possession notices (section 21 ended on 1 May 2026), proof of service and court liaison are commonly additional.
Check for call-out fees, invoice mark-ups, out-of-hours premiums and contractor policies.
Refurbishment and compliance projects may attract percentage-based fees. Scope must be defined.
Security inspections, meter readings and vacancy checks may be charged separately.
Confirm who pays, evidence standards and dispute adjudication support.
If a service is not explicitly listed as included, assume it is excluded until confirmed in writing.
The Small Print
The Real Numbers
Your Checklist
Compliance Duties That Cannot Be Delegated Blindly
Before You Sign
In Short
Keep Reading
Let’s Talk
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